PRIVACY POLICY
FestaGift™ ("Festagift," "we," "us," "our") is committed to protecting your personally identifiable information and sensitive personal data ("Personal Information") collected when you access and use our website (www.festagift.com) (the "Website"). This Privacy Policy is an official statement outlining our practices regarding the collection and use of Personal Information through the Website.
Consent and Agreement
By using our Website and providing your Personal Information, you consent to the collection and use of the disclosed information in accordance with this Privacy Policy. If you do not agree with the provisions of this Privacy Policy, please refrain from accessing the Website.
Changes to the Privacy Policy
Our Privacy Policy is subject to change without prior notice. Please review this policy periodically to stay informed about any updates.
Scope of the Privacy Policy
This Privacy Policy governs the collection, storage, use, and protection of Personal Information by Festagift. It does not apply to third-party websites or social media sites accessible through hyperlinks on our Website. Festagift is not responsible for the privacy practices or content of such external sites.
Information Collected by Festagift
- Contact Information: Name, email address, phone number.
- Additional Information: Address, date of birth, and other details provided voluntarily by users.
- Account Information: Username, password, device information, and user preferences.
We may also collect anonymous information from server logs, cookies, and pixel tags regarding your access to the Website, product purchases, and device information for a more personalized experience.
Use and Disclosure of Collected Information
Personal Information collected by Festagift is used for the following purposes:
- Facilitating product purchases, managing user access, and billing.
- Providing customer support and responding to inquiries.
- Complying with legal obligations such as tax requirements or government regulations.
- Sending service-related announcements and, occasionally, marketing communications.
- In the event of a business transfer or acquisition, all data, including Personal Information, may be transferred to the acquiring party, and the privacy policy of the new entity will govern such data.
Security of Personal Information
Festagift employs security measures to protect Personal Information from unauthorized access, modification, or disclosure. We use secure servers and encryption to safeguard user data. We take reasonable steps to protect User’s Personal Information. Users are advised to protect their login credentials and report any suspected misuse or unauthorized access to their Personal Information.
Sharing of Personal Information
Festagift may share your Personal Information with trusted service providers such as Google, Facebook, and others who work on our behalf to enhance and maintain the services provided through our website. However, we do not engage in selling, renting, or licensing any collected Personal Information. Rest assured, your personal information is our utmost priority, and we take all necessary measures to safeguard it by partnering only with trusted and leading service providers in India, such as Google, Facebook, and others.
Disclosure of your personal information may occur under the following circumstances:
- Legal Requirements: We may share your information to comply with legal requirements, regulations, or to respond to valid legal processes.
- Protection and Security: Your information may be disclosed to protect and maintain the security of our Website, systems, or in cases where there is a threat to the safety or rights of our users.
Protection of User-Uploaded Images
At Festagift, the security and privacy of your uploaded images for product personalization is of utmost importance to us. We ensure stringent measures to protect these images from unauthorized access or disclosure.
Data Protection and Encryption
- Storage: Any images uploaded by the user for personalization purposes are stored securely in an encrypted format on our servers.
- Access Control: Access to these images is strictly limited to authorized personnel involved in the production and personalization of the ordered products.
- Duration: Uploaded images are retained for the sole purpose of personalizing the product ordered by the user.
- Deletion: Upon successful delivery of the order, these images are promptly and automatically deleted from our servers within 3 days.
- Confidentiality: Festagift does not share, sell, or disclose these user-uploaded images to any third party.
- Restricted Usage: The images provided by the user are used strictly for the intended purpose of personalizing the ordered product and are not used for any other purpose without explicit user consent.
- Technical Safeguards: We employ robust technical measures and encryption protocols to prevent unauthorized access or misuse of these images.
- Secure Environment: Our systems and servers are maintained in a highly secure environment to prevent data breaches or unauthorized intrusions.
By utilizing our services and uploading images for product personalization, you acknowledge and consent to the storage, processing, and limited retention of these images as described in this privacy policy term.
Cookies
We use cookies for a more personalized user experience and to manage advertisements displayed on the Website. Users can configure browser settings to delete or reject cookies. Festagift also collects information for anonymous statistical purposes through server logs.
Links to Other Sites
The Website may contain links to other websites collecting personally identifiable information. Festagift is not responsible for the privacy practices or content of these external sites.
Use of Children Information
The Website is intended for users who can form legally binding contracts under the Indian Contract Act, 1872. We do not knowingly solicit or collect Personal Information from children under 18 years of age.
Amendments to the Policy
Festagift reserves the right to revise this Privacy Policy at any time without prior notice. Any changes take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Privacy Policy.
Contact Information for Queries, and Requests
For any queries, grievances, or exercising your rights under this Privacy Policy, you can contact us at privacy@festagift.com
This Privacy Policy is a binding agreement between Festagift and its users. Thank you for taking the time to read and understand our policies regarding the protection of your Personal Information.